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call_trascript_intent_data

Per-chunk ASR transcripts and closed-set intent labels for sampled loan-collection calls, derived from call_sampled_50_hours_with_chunks.

  • Rows: 11351
  • Source dataset: /mnt/HDD8TB/chinmay_ws/stt/data/call_sampled_50_hours_with_chunks
  • Transcription backend: wss://models.kapturecrm.com/dev/lit/ws (hi)
  • Intent model: gemini:gemini-2.5-flash

Fields

Field Description
id stable unique row id: {conversation_id}_{chunk_index}
audio audio clip for this turn (native sample rate, no forced resampling)
oid string - source conversation object id
conversation_id string - source conversation id
recording_url string - original full call recording url
chunk_index int - chunk order within the conversation, sorted by start_ms
start_ms float - chunk start offset in the source recording (ms)
end_ms float - chunk end offset in the source recording (ms)
duration_s float - chunk duration in seconds
transcript string - ASR transcript from the LIT websocket service
intent string - one of the closed-set intents in intents.md

Intents

IDENTITY_CONFIRMED, IDENTITY_THIRD_PARTY_AVAILABLE, IDENTITY_THIRD_PARTY_UNAVAILABLE, WRONG_NUMBER, CALLER_IDENTITY_QUERY, PAY_AGREE_NOW, PAY_AGREE_LATER, PAY_ASSIST_REQUEST, PAY_CHANNEL_QUERY, PAY_ALREADY_MADE, OBJ_WAIVER_REQUEST, OBJ_BANK_ISSUE, OBJ_WRONGFUL_CHARGE, OBJ_AMOUNT_DISPUTE, PARTIAL_PAYMENT_REQUEST, REFUSE_TO_PAY, REASON_MEDICAL, REASON_JOB_LOSS, REASON_DEATH_IN_FAMILY, REASON_OUT_OF_STATION, REASON_INSUFFICIENT_FUNDS, QUERY_CIBIL, QUERY_BRANCH_LOCATION, QUERY_LOAN_DETAILS, REQUEST_HUMAN_AGENT, REQUEST_CALLBACK, REQUEST_HOLD, REQUEST_REPEAT, REQUEST_LANGUAGE_SWITCH, DO_NOT_CALL, CUSTOMER_ENDING_CALL, UNCLEAR_INPUT, SILENCE_NOISE, GREETING_OR_ATTENTION_SEEKER, GENERAL_AFFIRMATIVE_ACKNOWLEDGEMENT, GENERAL_NEGATIVE_ACKNOWLEDGEMENT, INVITE_TO_SPEAK, GENERAL_QUERY, EXPRESS_PROBLEM_OR_FRUSTRATION, COMMITMENT_OR_INABILITY_OR_REFUSAL, KNOWLEDGE_OR_UNDERSTANDING_STATUS

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